Frequently asked questions
HOW DO I FIND THE CLOSEST MCDONALD'S LOCATION?
Easy! All you have to do is:
1. Tap the map icon at the bottom left corner of the screen
2. Then, tap the compass icon at the top right of the map and it will center in on your location and all the McDonald's in your area. (You can also use your fingers to zoom in and out of the map)
HOW DO I KNOW WHICH LOCATIONS HAVE WORKING ICE CREAM MACHINES?
On the map page, pink icons mean the machine is ON and grey icons mean the machine is OFF. For more details, tap on the icon, then again and see the last time the machine's status was updated. Since we're pretty new a grey icon may just be that no one nearby has updated the app yet. So you can be the first!
I DON'T SEE MY LOCAL MCDONALD'S!
Unfortunately, this version of the app doesn't include all the locations but our next update is coming soon and it will include them all! In the entire world! And the galaxy!
CAN I ADD MY LOCAL MCDONALD'S?
Unfortunately, there's no way for users to manually add locations but our next update is coming soon and it will include all the locations!
I STILL NEED HELP!
Email us anytime at help at ice check dot co!
Your privacy is important to us!
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
• We will only retain personal information for as long as necessary for the fulfillment of those purposes.
Effective date: May 9, 2017